Privacy & Cookies

 

We recognize and respect the importance of protecting the privacy of visitors to our website. This privacy policy explains what information we collect about you through our website, how we use that information and the procedures that we have in place to safeguard your privacy. We fully comply with the provisions of the Data Protection Act 2010.

We reserve the right to amend or modify this privacy policy at any time and in response to changes in applicable law. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of our website, so that you are aware of any amendments.

 

COLLECTION OF PERSONAL INFORMATION

 

Welcome to The Closeteur! The Closeteur (“The Closeteur” “we” or “us”, thecloseteur.com) and/or its affiliates provide website “The Closeteur Magazine” etc., features to you subject to the following conditions. Thecloseteur.com and “the Magazine” need to collect certain personal details when you register with us and use the website in order to facilitate the provision of our service and to maintain our quality standards. These details may include your name, phone number, email address, home address, shipping address and other similar information. You can amend or update personal or contact information you have entered into the website at any time by logging on to your online account.

In addition to the above information, we will also keep a record of your user details and log details of any visits to, and transactions you carry out through, the Website (as buyer or seller). If you contact us, we may keep a record of any correspondence.

We may gather statistical information about sales which may be passed to third parties but this information is entirely anonymous and cannot be used to identify you personally.

We do not collect or hold credit or debit card details; these are collected and processed securely by our third-party payment processing agent in compliance with PCI data security standards.

We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorized alteration or destruction. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data whilst it is being transmitted to or from our website; any transmission is at your own risk.

Personal data will be held by thecloseteur.com using appropriate safeguards to maintain its privacy and security.

 

USE AND DISCLOSURE OF PERSONAL INFORMATION

  • to ensure that the website is correctly displayed on your computer in the most effective manner;
  • to monitor and improve the provision of the services through the website;
  • to provide you with information about your use of the website;
  •           to enable us to verify your identity;
  •           to maintain and develop our relationship with you;
  •          to enable us to market our products electronically to you; or send you our newsletter and to provide you with information in related products or services that you request from us
  • to provide you with information, promotional material or details of offers from selected third parties which we think may be of interest to you, where you have consented to be contacted for such purposes;
  • to send you notices about our service or any changes to it.

 

We may use your details for the processing and delivery of orders, processing payments, and managing your account.

Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

We may disclose your information on a confidential basis to our agents, subcontractors, bankers and third-party service providers in connection to the proper provision of services to you. We may also transfer your information to an assignee of the whole or a substantial part of The Closeteur’s business. Subject to the foregoing, we will not share, trade or sell your information to any company or parties not directly associated with its proper use in accordance with the terms of our service or as described above, except when you give us explicit permission or we are under a legal obligation to do so.

 

How We Use Your Information

We use the information we collect to try to provide a safe, efficient, and customized experience. Here are some of the details on how we do that:

 

To manage the service. We use the information we collect to provide our services and features to you, to measure and improve those services and features, and to provide you with customer support. We use the information to prevent potentially illegal activities and to enforce our Statement of Rights and Responsibilities. For example, we ask for your date of birth to verify that you are over age 13 and so that we can better limit your access to content and advertisements that are not age appropriate. We also use a variety of technological systems to detect and address anomalous activity and screen content to prevent abuse such as spam. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users.

 

To contact you. We may contact you with service-related announcements from time to time. You may opt out of all communications except essential updates on your account notifications page. We may include content you see on thecloseteur.com in the emails we send to you.

 

To serve personalized advertising to you. We don’t share your information with advertisers without your consent. (An example of consent would be if you asked us to provide your shipping address to an advertiser to receive a free sample.) We allow advertisers to choose the characteristics of users who will see their advertisements and we may use any of the non-personally identifiable attributes we have collected (including information you may have decided not to show to other users, such as your birth year or other sensitive personal information or preferences) to select the appropriate audience for those advertisements. For example, we might use your interest in yoga to show you ads for yoga classes, but we do not tell the yoga company who you are. Even though we do not share your information with advertisers without your consent, when you click on or otherwise interact with an advertisement there is a possibility that the advertiser may place a cookie in your browser and note that it meets the criteria they selected.

 

To serve social ads. We occasionally pair advertisements we serve with relevant information we have about you and your friends to make advertisements more interesting and more tailored to you and your friends.

 

Downloadable Software. Certain downloadable software applications and applets that we offer, such as our browser toolbars transmit data to us. We may not make a formal disclosure if we believe our collection of and use of the information is the obvious purpose of the application, such as the fact that we receive photos when you use our photo uploader. If we believe it is not obvious that we are collecting or using such information, we will make a disclosure to you the first time you provide the information to us so that you can decide whether you want to use that feature.

 

How We Share Information

Advertisements. Sometimes the advertisers who present ads on thecloseteur.com and The Magazine may use technological methods to measure the effectiveness of their ads and to personalize advertising content. You may use your browser cookie settings to limit or prevent the placement of cookies by advertising networks.

 

 

USAGE OF COOKIES

The Closeteur and The Magazine may utilize “cookies” (very small files that are sent by us to your computer or other access device) on the website which we can access when you visit our site in future. This allows The Closeteur to remember preferences you make. This will also make your browsing experience on our website easier, convenient, content-worthy and personal to you.

 

How we might use “cookies”;

(a) Website usage by users, pages visited, time spent, items and information searched;(b) IP addresses, to ascertain whether the user had visited the Website previously;(c) to determine preferences set while the user was browsing the Website;

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

 

THIRD PARTY SITES

We may include hyperlinks on this Site to other websites or resources operated by parties other than The Closeteur. They may include advertisers. As The Closeteur has not reviewed all of the sites linked to its website, we are not responsible for the content or accuracy of any off-site pages.

 

DATA QUALITY AND SECURITY

All reasonable steps will be taken by us to ensure that the personal information that we collect and hold is accurate, complete and up-to-date. If, however, your personal information changes please update your personal information by contacting us at [email protected] to update or change your personal information. All of our personnel are required to protect the confidentiality of your personal information, subject to this Privacy Policy. We take reasonable steps to protect all information that we hold, including personal information, from misuse and loss, and from unauthorized access, modification or disclosure.

 

COMPLAINTS PROCEDURE

If you believe that your privacy has been breached, please contact us using the contact at [email protected] and provide details of the incident so that we can investigate it. We will treat your complaint confidentially, investigate your complaint and aim to ensure that we contact you and that your complaint is resolved within a reasonable time.

 

YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY

By using our Website and/or providing your personal information to us, you accept and agree to the collection, use, storage and disclosure of your personal information in the manner and for the purposes described in this policy.

 

GOVERNING LAW AND JURISDICTION

The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS. Version: JUNE 2017

 

 

 

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